This global organization had managers across multiple countries. While its manager core was a highly skilled group, it lacked a common foundation. The client wanted a new, consistent approach to management in all its offices (whether England or Argentina). The client’s global office in Europe got a manager training program started, but to refine it and deploy it across all operations… well, that was quite a task and it was time to get going.
We brought our best management expertise to the table to refine, rethink, and retool the rollout of the manager program. Specifically, we adapted the training for the Americas market (North, South, and Central), piloted the first go, and then jumped on board to facilitate ongoing sessions everywhere else. An added edge to our work: we used our proprietary team 360, (TI 360™) to spark additional manager insight.
We’ve seen over 100 managers graduate with new skills and a common approach to developing people and delivering results. The work is ongoing, fun, and keeps us on our toes (and in airports).
There are so many tools I believe I can put into practice every day. I’m excited to apply what I’ve learned.